Refund Policy

At Gentleman's Chair, we are committed to providing excellent grooming services and ensuring you leave feeling your best. If for any reason you are not completely satisfied with our services, our refund policy is as follows:

Appointment Cancellations:

• If you cancel your appointment at least 24 hours in advance, you will receive a full refund or can reschedule without any additional charge.
• Cancellations made 12 to 24 hours before your appointment will receive a 50% refund of the service fee.
• Cancellations made less than 12 hours before your appointment are non-refundable.

Service Satisfaction:

If you are dissatisfied with the haircut or grooming service received, please contact us within 3 days of your appointment. We will offer a free correction or, in some cases, a partial refund depending on the situation.

Late Arrivals:

If you arrive more than 15 minutes late for your scheduled appointment, we may need to shorten the service time or reschedule your appointment. No refund will be issued for any missed or reduced service time due to late arrivals.

No-Shows:

If you do not show up for your appointment without prior notice, the full service charge will be applied, and no refund will be issued.

We strive to ensure every client is happy with their grooming experience. If you have any questions or concerns regarding our refund policy, please contact our customer support team.

Thank you for choosing Gentleman's Chair!